Refund Policy & 60-Day Guarantee
Last updated October 7, 2026
Use everything inside. Take your exam. If you don't feel it was worth it — pass or not — email us within 60 days and we'll refund every penny. No questions, no proof required.
How to request a refund
Use the “Request a refund” link in your dashboard, or send us a message from the address you used to purchase, within 60 days of your purchase date. You don’t need to give a reason or show proof of anything.
What happens next
- We confirm your request by email, usually within one business day.
- Your full purchase price is refunded to your original payment method. Banks typically post refunds within 5–10 business days.
- Your PostalPath account access ends when the refund is issued.
After 60 days
Requests made more than 60 days after purchase aren’t covered by the guarantee. If you have a problem after that, contact us anyway. We’ll do our best to make it right.
Please contact us before your bank
A refund through us is faster than a bank dispute and doesn’t require any paperwork from you. If something went wrong with your purchase, reach out and we’ll fix it or refund you.